Emergency Activation

You can activate licenses only one time. After that, you must call Inductive Automation to grant another license to your CD-Key.

However, in cases where activation is not possible such as hardware or OS failure, you activate the system in emergency mode. In this mode, a temporary activation is granted that runs for 7 days to provide you with enough time to contact us.

To activated your license in emergency mode

  1. Go to the Gateway webpage and login to the Configure section.

  2. From the menu on the left, select System > Licensing.

  3. Look for the orange arrow and click on the Purchase or activate this Ignition Gateway link.
    The Purchase or Activate? page is displayed.

  4. Click on Activate.

  5. Enter your CD-Key and click Activate.

    The page is displayed.

    At the top of the page you will see something like the following line which shows you are running an emergency activation:
    This Gateway is running in emergency activation mode. 7 days, 8 hours, 28 minutes, 40 seconds remaining.

    The emergency activation does not affect the clients or functionality.

  6. Call Inductive Automation at 1-800-266-7798 and ask for Support so they can fix the emergency activation for you.

  7. Find the orange arrows at the bottom of the Licensing and Activation page and click on Update License.
    You will now see a message that shows the license is successfully updated.

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