Overview

The Enterprise Administration Module (hereafter abbreviated to EAM) allows a user to control and monitor any number of Ignition Gateways from a central Gateway. In EAM terminology, the central Gateway is called a controller, and the monitored Gateways are called agents. The EAM takes advantage of the Gateway Network system to seamlessly deliver data between Gateways.

Task Management

EAM allows you to schedule common Gateway tasks to execute against remote agent Gateways. Tasks include agent Gateway restart, backup collection, system restoration, module installation, license key activation/unactivation, and project distribution. Tasks can be scheduled to run once at a later time, or as part of a recurring schedule.

Agent Events

Every EAM agent sends information to the controller about its general health status. Whenever problems occur on an agent, the controller is notified of the agent’s status in the form of agent events. Problems can include high CPU usage on the agent, large numbers of system errors in a short timeframe, and unusually high usage of database connections. Loss of connectivity to the agent also triggers an agent event on the controller. Agent events are recorded in an external database for analysis and reporting later. Agent events can also be directly configured in the controller to automatically issue alarms to a specified alarm pipeline.

Archival and System Recovery

The Collect Backup gateway task does more than simply collect a gateway backup from agents. Whenever the task runs, the gateway backup, all installed modules and the current license are collected from the agent and stored in the archive system on the controller. This system allows for quick recovery later if an agent machine catastrophically fails and must be reinstalled.